Privacy Policy

Got you. I’ll draft a full-blown, very thorough privacy policy you can plug into your website and later tweak with a lawyer if needed.

I’ll assume:

Company: Archer Freight LLC
Role: Freight brokerage (connecting shippers and carriers)
Jurisdiction: U.S.-based, but with some visitors from elsewhere (so I’ll mention GDPR/EEA and CCPA/CPRA style rights in a generic way).

Last Updated: [Month Day, Year]

1. Introduction

This Privacy Policy explains how Archer Freight LLC (“Archer Freight”, “we”, “us” or “our”) collects, uses, discloses, and protects your information when you:

Visit our website (the “Site”);
Use our services as a shipper, carrier, driver, or other business partner (the “Services”); or
Communicate with us by email, phone, text message, WhatsApp or other channels.

By using our Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.

If you have any questions, you can contact us at:

Archer Freight LLC

16655 Manitou Ct, Homer Glen, Illinois 60491, US

Email: [contact@archerfreight.com]

Phone: +18159401550

2. Information We Collect

We may collect Personal Information (information that identifies, relates to, describes, or could reasonably be linked with an individual or business) and Non-Personal Information (information that does not identify a person directly).

2.1 Information You Provide Directly

a) Shippers / Customers

When you request a quote, book a shipment, or open an account, we may collect:

Name and contact details (name, email, phone number)
Company name, title/role
Billing and shipping addresses
Payment-related information (e.g., billing contact; invoices; payment status).

Note: If we use third-party payment processors, full card details are typically handled by them, not stored by us.

Shipment details (pickup and delivery locations, dates, freight type, weight, dimensions, special instructions)
Communications you send us (emails, forms, customer support, chat messages).

b) Carriers / Owner-Operators / Drivers

When you register as a carrier or driver or communicate with us, we may collect:

Name, phone number, email
Company name, MC/DOT number, tax ID (EIN), and related compliance info
Driver’s license and other identification data (where necessary for compliance)
Insurance documentation and certificates of insurance (COI)
Bank information (for paying carrier settlements, if applicable)
Load preferences, routes, and availability
Safety, compliance, and performance data provided by you or third parties.

c) Job Applicants / Contractors

If you apply to work with us:

Resume/CV data (name, contact details, work history, education, references)
Any other information you choose to share during the hiring process.

d) Other Communications

If you contact us, subscribe to a newsletter or marketing list, respond to a survey, or participate in promotions, we may collect:

Name and contact details
Your preferences and responses
Content of your communications.

2.2 Information Collected Automatically

When you visit our Site or use certain online Services, we may automatically collect:

Device and browser information: IP address, browser type, operating system, device identifiers.
Usage data: Pages visited, time spent on pages, links clicked, referring and exit pages, search queries on the Site.
Log data: Access times, error logs, and diagnostic information.

This data is often collected via cookies, web beacons, pixels, and similar technologies (see Section 7).

2.3 Information from Third Parties

We may receive information about you from:

Public databases and government agencies (e.g., FMCSA, DOT compliance data)
Insurance providers and certificate issuers
Credit/reporting services (where legally permitted)
Business partners (e.g., load boards, transportation management systems, factoring companies)
Marketing and analytics providers (e.g., Google Analytics, advertising networks).

We combine this information with data we collect directly for operational, compliance, and fraud-prevention purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Operate Our Services

Matching shippers with carriers and arranging transportation of freight
Creating and managing shipper, carrier, and driver accounts
Communicating about quotes, loads, tracking, pickups, deliveries, delays, and claims
Processing payments and carrier settlements
Providing customer support and responding to inquiries.

3.2 For Safety, Compliance, and Risk Management

Verifying carrier credentials, insurance, and compliance (MC/DOT status, safety scores)
Screening carriers and business partners against applicable watchlists or regulatory requirements
Preventing, detecting, and investigating fraud, unauthorized access, or illegal activities
Complying with legal obligations, regulations, and requests from authorities.

3.3 For Business Operations

Managing contracts and business relationships
Maintaining accounting, billing, records, and internal reporting
Conducting audits, investigations, and dispute resolution
Improving logistics, routing, performance, and efficiency.

3.4 For Analytics and Service Improvement

Analyzing Site usage and Service performance
Developing new services, features, and improvements
Personalizing content on the Site (e.g., remembering preferences).

3.5 For Marketing and Communications

Sending service-related communications (e.g., system notices, policy updates)
Sending marketing or promotional messages about services, offers, or events (where permitted by law and/or with your consent)
Measuring the effectiveness of our marketing campaigns.

You can opt out of non-essential marketing emails at any time by following the unsubscribe instructions in those communications.

4. Legal Bases for Processing (If You Are in the EEA/UK)

If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we process your Personal Information under one or more of the following legal bases:

Contract: Processing is necessary to enter into or perform a contract (e.g., to move your freight or pay you as a carrier).
Legal Obligation: To comply with applicable laws and regulations (e.g., tax, transportation, and safety regulations).
Legitimate Interests: For our legitimate business interests (e.g., improving our services, preventing fraud, maintaining network security), where these interests are not overridden by your rights and interests.
Consent: Where we rely on your consent (e.g., certain marketing or cookies), which you can withdraw at any time.

5. How We Share Your Information

We may share your information with the following categories of recipients:

5.1 Business Partners and Counterparties

Shippers: When necessary to move a load, we may share carrier contact details, performance, and limited safety/insurance information.
Carriers / Drivers: We may share shipper contact and load details (origins, destinations, special instructions) to perform the Services.

5.2 Service Providers

We work with third-party vendors that perform services on our behalf, such as:

Hosting and cloud infrastructure providers
IT and security service providers
Payment processors and banking partners
Customer support tools and communication platforms
Marketing, analytics, and advertising partners
Professional advisors (legal, accounting, auditing).

These third parties are authorized to use your Personal Information only as necessary to provide services to us and are required to protect it.

5.3 Compliance, Legal, and Safety

We may disclose information:

To comply with applicable laws, regulations, legal processes, or enforceable governmental requests
To enforce our agreements, including investigation of potential violations
To protect the rights, property, or safety of Archer Freight, our users, or others
In connection with a claim, dispute, or litigation.

5.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business, your information may be transferred as part of that transaction, subject to continued protection consistent with this Privacy Policy.

We do not sell your Personal Information in the sense of exchanging it for money. If we ever engage in data-sharing that could be considered a “sale” or “sharing” under specific state privacy laws, we will update this Privacy Policy and provide applicable opt-outs.

6. Data Retention

We retain Personal Information for as long as necessary to:

Provide the Services and fulfill the purposes described in this Policy
Comply with our legal and regulatory obligations (e.g., tax, accounting, transportation records)
Resolve disputes and enforce our agreements
Maintain business and operational records in accordance with retention policies.

When data is no longer needed, we will delete it, anonymize it, or isolate it securely, in accordance with applicable law.

7. Cookies and Tracking Technologies

We may use cookies, pixels, web beacons, and similar technologies to:

Remember your preferences and settings
Understand how you use the Site and improve user experience
Conduct analytics and measure performance
Support security and fraud prevention
Serve or measure online advertising (where applicable).

You can control cookies in your browser settings and, where required, via a cookie banner or preference center on our Site. If you disable certain cookies, parts of our Site may not function properly.

8. Data Security

We use reasonable and appropriate technical and organizational safeguards to help protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These may include:

Access controls and authentication
Encryption in transit and/or at rest (where appropriate)
Firewalls, monitoring, and intrusion detection
Regular security updates and patches
Employee and contractor confidentiality obligations.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and Services are not directed to children under 16 years of age, and we do not knowingly collect Personal Information from children under 16. If we learn that we have collected such information, we will take reasonable steps to delete it. If you believe a child has provided us with Personal Information, please contact us.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your Personal Information.

10.1 General Rights (Many Jurisdictions)

You may have the right to:

Access your Personal Information and obtain a copy
Correct inaccurate, incomplete, or outdated information
Delete your Personal Information (“right to be forgotten”), subject to legal and contractual limits
Restrict or object to processing in certain cases
Withdraw consent where processing is based on consent
Portability: Receive data in a structured, commonly used format where technically feasible.

To exercise these rights, contact us at: [privacy@archerfreight.com]. We may need to verify your identity before fulfilling certain requests.

10.2 California / U.S. State Privacy Laws (If Applicable)

If you are a resident of California or other U.S. states with consumer privacy laws, you may have additional rights, such as:

The right to know what categories of Personal Information we collect, use, disclose, and (if applicable) “sell” or “share”
The right to request deletion of your Personal Information
The right to correct inaccurate information
The right to not be discriminated against for exercising privacy rights.

We do not knowingly sell Personal Information in exchange for money. If we engage in activities considered “selling” or “sharing” under state laws, we will provide required notices and opt-out mechanisms (e.g., “Do Not Sell or Share My Personal Information”).

10.3 EEA/UK Data Subject Rights (If Applicable)

If you are in the EEA or UK, you also have the right to:

Lodge a complaint with a data protection authority in your country or region
Object to processing that is based on our legitimate interests, subject to certain exceptions.

11. International Data Transfers

If you access our Site or Services from outside the United States, your information may be transferred to and processed in the U.S. and other countries that may have different data protection laws than your country.

Where required, we take steps to ensure appropriate safeguards are in place, such as contractual protections, to help ensure your Personal Information is protected.

12. Third-Party Websites and Services

Our Site may contain links to websites, platforms, or services that are not operated by Archer Freight. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any Personal Information.

13. Communication Preferences

You can manage your communication preferences by:

Clicking “unsubscribe” in marketing emails
Contacting us at [contact@archerfreight.com] to update your preferences.

We may still send you non-promotional communications related to your account, loads, or our ongoing business relationship, as these are necessary to provide the Services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. In the event of significant changes, we may provide additional notice (e.g., via email or a prominent notice on the Site).

Your continued use of the Site or Services after changes are posted indicates your acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: